Owner monitors support levels and directions for Owners / Maintainers

Preconditions

The user is logged into INTERSECT with the owner role assigned.

Postconditions

The owner is able to see a dashboard that breaks down the amount of contribution being done to a resource by user.

Methodologies

Assumptions:
- One owner employs / manages multiple Maintainers / Operators
- Each Maintainer / Operator only supports one Owner
- Each Maintainer / Operator may support several Resources and support levels may not be evenly distributed because they may have been the contingency / fallback for some Resources
Context: This panel’s goal is to quickly tell the Owner who has been contributing / supporting how much and which Resource. There is a possibility that an Operator / Maintainer mainly focuses on 2 of 7 instruments they were requested to support. Looking at support levels for each Resource might be tedious. A single view might provide the Owner with a more wholesome picture.
Table:
- with columns:
  - Resource
  - Resource Classification
  - Operator / Maintainer
  - Campaign ID
  - Campaign date and time
  - Campaign classifier(s) - E.g. Materials, Biology, Manufacturing, etc.
  - Primary / Contingency Resource - whether this Resource was requested as the primary Resource for the Campaign or ended up being used as a fallback / contingency / secondary Resource
  - Campaign outcome - Success / Error / Aborted by User
- Table should allow Owner to group a set of Resources if they own several different kinds of Resources such as scanning probe microscopes, electron microscopes, …. Typically disjoint set of Operators / Maintainers for each group of similar / identical Resources.
- Owner should be able to filter by any of the columns
- When at most three columns are remaining, INTERSECT should allow the Owner to plot column A vs Column B with column C as the legend. The Owner should be allowed to pick which columns in the table make up the axes and the curves / legend.
- Plots should answer questions such as:
  - Operational:
    - Operator / Maintainer:
      - How much is Operator X contributing per week for all Resources?
        
        Line / bar graph with time on X axis and number of campaigns on the Y axis
      - Who are the primary Operator(s) who support Resource Y?
        
        Bar chart with Operator on the X axis and number of campaigns on the Y axis
        
        OR line graph with time on the X axis and number of Campaigns on the Y axis with each Operator represented as a different line
        
        OR stacked bar graph with time on X axis and number of Campaigns on Y axis with a stack of colored bars for each time step representing number of Campaigns supported by each Operator
      - Who are the primary Operator(s) who support Resource Classification P?
        
        Family of lines
      - Is there a correlation between the Campaigns that are a success and the Operator / Maintainer?
    - Efficacy / Reliability of Resources:
      - Which Resources have a higher proportion of successful Campaigns as opposed to errors?
    - Utilization rate
      - Number of Campaigns/time-unit
      - Hours in use/time-unit
      - time-unit : [ day, week, month, year ]
    - Utilization as primary vs. secondary Resource -
      - is this Resource primarily being used in place of another unreliable Resource or do Users request this Resource when composing their Campaign
      - Can also break down secondary into:
        
        Declared as secondary Resource in Campaign
        
        Owner modified Campaign(s) to use this alternate Resource instead of the Primary / secondary Resources declared in the Campaign
      - Stacked (composition) bar graph (Primary + Secondary = 1.0) with X-axis indicating time and Y-axis indicating percentage of utilization type
      - Family of lines - X-axis is time, Y-axis is percentage of primary usage. Different lines denote different Resources. Perhaps this sort of a graph illustrates to the Owner:
        
        which Resources are picking up the slack when one or more are unavailable?
        
        Which Resources are simply popular in Campaigns compared to others in the same Resource set?
  - Scientific
    What domains use this Resource the most? What have the trends been over time?
    
    Set of bar graphs - one per unit time. Each graph could show counts of Campaigns for each of the top N scientific domains.

An example interface is depicted in Fig. 97.